Support
Need help?
For troubleshooting, App Review contact, or product questions, email bjlisa.a@gmail.com.
Recommended response window: within 3 business days.
Before you contact us
- Your iPhone model and iOS version
- The source and target languages you selected
- Whether the issue occurred before or after downloading language packs
- Any message shown by Voxlyn, such as download required or translation failed
FAQ
Does Voxlyn require an account?
No. Voxlyn is designed to work without account registration.
Does Voxlyn upload my speech to its own servers?
No. Voxlyn does not operate a backend that receives your conversation content.
Why does Voxlyn ask for microphone access?
Microphone access is required to capture speech during a live session.
Why do I need language packs?
Apple translation support may require both input and output language packs to be downloaded on your device before offline translation is available.
What should I do if translation is unavailable?
Open the language-pack screen in Voxlyn, confirm your selected pair, and follow the iOS download or Settings path shown for the required languages.